Things to know before submit a support enquiry:
- Try to see your questions already answered in the wiki http://wiki.dragino.com.
- Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
- Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc).
- You can directly send mail to Support Mail if this can help you to describe the enquiry easily.
